Offshore
Outsourcing Benchmarking Association is an association
of companies whose members conduct benchmarking studies
to identify the best practices surrounding offshore outsourcing
processes that improves the overall operations of the members.
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Benchmarking
is the most cost effective way of introducing best practices
to your organization.
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What
is Benchmarking?
Benchmarking
is a collaborative learning process among a group of companies
to focus on specific operating practices, compare measures
and results and identify improved processes within their
organizations.
Key
Components
- Data
gathering in the form of detailed surveys of
measures and processes;
- Identification
of best performers; and
- Site
visits to the best companies.
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Benchmarking
Looks at Best Practices
- Internally
among divisions;
- Within
the industry; and
- Outside
the industry - “out-of-box”.
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Mission
To
identify "Best in Class" offshore outsourcing
processes, which, when implemented, will lead member
companies to exceptional performance.
Objectives
To conduct
benchmarking studies of important offshore outsourcing processes.
To
create a cooperative environment where full understanding
of the performance and enablers of "best in class" offshore
outsourcing processes can be obtained and shared at reasonable
cost.
To
use the efficiency of the association to obtain process
performance data and related best practices from offshore
outsourcing processes.
To
support the use of benchmarking to facilitate offshore
outsourcing process improvement and the achievement of
accuracy, timeliness and efficiency.
Membership
The
scope of OOBA™ membership includes individuals who
work in offshore outsourcing in major corporations.
Company membership will be considered with respect to compliance with OOBA™ mission,
goals and operating guidelines, as well as, qualification of the organization
within the scope of membership.
Participation in specific efforts will be optional and open only to members
with costs shared by the participants. Members pay only if they join a specific
study. Currently, membership in OOBA™ is free. We reserve the right to
review membership applications and to make the final decision whether or not
to accept any application. Consulting firms are ineligible for membership.
Benefits
of Membership
Studies:
Offshore
Outsorcing Benchmarking Association will identify and
present to members opportunities to participate in
Benchmarking studies on various topics addressing issues
of importance to the offshore outsourcing functions.
There are two types of Benchmarking studies provided:
Consortium
studies are offered to the membership as a whole with
costs divided.
Single
company sponsored studies addressing the interest of
one member company can be offered to other selected
members for no fee.
The association will also support offshore outsourcing benchmarking efforts:
Research
- Access public and private databases.
Identify
study participants - Top companies in offshore outsourcing.
Collect
data - Manage response collection with the participants
as a third party.
Lead
site visits - Structured with best participants.
Roundtables:
Interest
group roundtables will be organized throughout the
year. Members will pay a nominal fee to join real and
virtual roundtable discussions that address specific
billing process management processes.
Cost:
Currently,
membership in OOBA™ is FREE! Costs
of studies are shared by the participants
Become
a OOBA™ Member
To
become a member of OOBA™, click below.
On-Line
sign up application
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